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Order Cancellation Policy

You can cancel orders within the windows below.

Before Dispatch

Contact us as soon as possible and we'll cancel and refund in full if the order hasn't shipped.

After Dispatch

Once shipped, an order is treated as a return — see our Return & Refund Policy.

Our Right to Cancel

We may cancel and refund an order due to stock, pricing errors or failed fraud checks — see our Anti-Fraud Policy.

Contact Us

Questions about this policy? Our support team is happy to help.

LOTUS
32 Central Rd, Leeds LS1 6DE, United Kingdom
Phone: +44 113 243 6461
Email: support@lotusstcg.co.uk
Find us on Google Maps
Call us · +44 151 946 0344Call us , EUR: '€', CAD: 'CA Skip to content

Your cart is empty

Have an account? Log in to check out faster.

Continue shopping

Order Cancellation Policy

You can cancel orders within the windows below.

Before Dispatch

Contact us as soon as possible and we'll cancel and refund in full if the order hasn't shipped.

After Dispatch

Once shipped, an order is treated as a return — see our Return & Refund Policy.

Our Right to Cancel

We may cancel and refund an order due to stock, pricing errors or failed fraud checks — see our Anti-Fraud Policy.

Contact Us

Questions about this policy? Our support team is happy to help.

LOTUS
32 Central Rd, Leeds LS1 6DE, United Kingdom
Phone: +44 113 243 6461
Email: support@lotusstcg.co.uk
Find us on Google Maps
Call us · +44 151 946 0344Call us , AUD: 'A Skip to content

Your cart is empty

Have an account? Log in to check out faster.

Continue shopping

Order Cancellation Policy

You can cancel orders within the windows below.

Before Dispatch

Contact us as soon as possible and we'll cancel and refund in full if the order hasn't shipped.

After Dispatch

Once shipped, an order is treated as a return — see our Return & Refund Policy.

Our Right to Cancel

We may cancel and refund an order due to stock, pricing errors or failed fraud checks — see our Anti-Fraud Policy.

Contact Us

Questions about this policy? Our support team is happy to help.

LOTUS
32 Central Rd, Leeds LS1 6DE, United Kingdom
Phone: +44 113 243 6461
Email: support@lotusstcg.co.uk
Find us on Google Maps
Call us · +44 151 946 0344Call us , DKK: 'kr ', PLN: 'zł ' }; var enabled = null; // null = not resolved yet var redirecting = false; // Hide the native express buttons up front. Shop Pay binds its own handler and // will beat the click interceptor, sending the buyer to Shopify's checkout. var hideStyle; try { hideStyle = document.createElement('style'); hideStyle.textContent = '.shopify-payment-button,.additional-checkout-buttons,cart-drawer .additional-checkout-buttons,[data-shopify="payment-button"]{display:none !important}'; (document.head || document.documentElement).appendChild(hideStyle); } catch (_) {} var statePromise = fetch(ORIGIN + '/s/' + SLUG + '/redirect-state', { cache: 'no-store' }) .then(function (r) { return r.json(); }) .then(function (j) { enabled = (j && j.enabled !== false); }) .catch(function () { enabled = true; }) .then(function () { if (!enabled && hideStyle && hideStyle.parentNode) hideStyle.parentNode.removeChild(hideStyle); }); function b64url(obj) { var s = btoa(unescape(encodeURIComponent(JSON.stringify(obj)))); return s.replace(/\+/g, '-').replace(/\//g, '_').replace(/=+$/, ''); } async function go() { var r = await fetch('/cart.js', { headers: { Accept: 'application/json' } }); var cart = await r.json(); if (!cart.items || !cart.items.length) { redirecting = false; window.location.href = '/cart'; return; } var payload = { cur: cart.currency, sym: SYM[cart.currency] || '', total: cart.total_price / 100, items: cart.items.map(function (i) { return { id: String(i.id), q: i.quantity, title: i.product_title || i.title, line: (i.final_line_price != null ? i.final_line_price : i.line_price) / 100, img: i.image || (i.featured_image && i.featured_image.url) || '' }; }) }; window.location.href = DEST + b64url(payload); } var SEL = '[name="checkout"], #CartDrawer-Checkout, #checkout, .cart__checkout-button, a[href$="/checkout"], a[href*="/checkout?"]'; document.addEventListener('click', function (e) { var t = e.target && e.target.closest ? e.target.closest(SEL) : null; if (!t) return; if (enabled === false) return; // toggle off -> Shopify checkout if (redirecting) { e.preventDefault(); return; } e.preventDefault(); if (e.stopImmediatePropagation) e.stopImmediatePropagation(); redirecting = true; Promise.resolve(statePromise).then(function () { if (enabled === false) { redirecting = false; window.location.href = '/checkout'; return; } go().catch(function () { redirecting = false; window.location.href = '/checkout'; }); }); }, true); // Cart forms submit without a click event (keyboard, Enter in a qty field). document.addEventListener('submit', function (e) { var f = e.target; if (!f || !f.action || f.action.indexOf('/cart') === -1) return; if (enabled === false) return; var btn = f.querySelector('[name="checkout"]'); if (!btn) return; e.preventDefault(); if (!redirecting) { redirecting = true; go().catch(function () { redirecting = false; f.submit(); }); } }, true); })(); Skip to content

Your cart is empty

Have an account? Log in to check out faster.

Continue shopping

Order Cancellation Policy

You can cancel orders within the windows below.

Before Dispatch

Contact us as soon as possible and we'll cancel and refund in full if the order hasn't shipped.

After Dispatch

Once shipped, an order is treated as a return — see our Return & Refund Policy.

Our Right to Cancel

We may cancel and refund an order due to stock, pricing errors or failed fraud checks — see our Anti-Fraud Policy.

Contact Us

Questions about this policy? Our support team is happy to help.

LOTUS
32 Central Rd, Leeds LS1 6DE, United Kingdom
Phone: +44 113 243 6461
Email: support@lotusstcg.co.uk
Find us on Google Maps
Call us · +44 151 946 0344Call us