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Anti-Fraud & Chargeback Policy

How we protect customers and our business from fraud.

Order Verification

Orders may be subject to automated and manual fraud checks. We may request verification or cancel and refund orders that fail these checks.

Chargebacks

If you have a problem with an order, please contact us first — we resolve issues quickly. Fraudulent chargebacks are reported and pursued.

Data

Fraud screening is carried out in line with our Privacy Policy.

Contact Us

Questions about this policy? Our support team is happy to help.

LOTUS
32 Central Rd, Leeds LS1 6DE, United Kingdom
Phone: +44 113 243 6461
Email: support@lotusstcg.co.uk
Find us on Google Maps
Call us · +44 151 946 0344Call us , EUR: '€', CAD: 'CA Skip to content

Your cart is empty

Have an account? Log in to check out faster.

Continue shopping

Anti-Fraud & Chargeback Policy

How we protect customers and our business from fraud.

Order Verification

Orders may be subject to automated and manual fraud checks. We may request verification or cancel and refund orders that fail these checks.

Chargebacks

If you have a problem with an order, please contact us first — we resolve issues quickly. Fraudulent chargebacks are reported and pursued.

Data

Fraud screening is carried out in line with our Privacy Policy.

Contact Us

Questions about this policy? Our support team is happy to help.

LOTUS
32 Central Rd, Leeds LS1 6DE, United Kingdom
Phone: +44 113 243 6461
Email: support@lotusstcg.co.uk
Find us on Google Maps
Call us · +44 151 946 0344Call us , AUD: 'A Skip to content

Your cart is empty

Have an account? Log in to check out faster.

Continue shopping

Anti-Fraud & Chargeback Policy

How we protect customers and our business from fraud.

Order Verification

Orders may be subject to automated and manual fraud checks. We may request verification or cancel and refund orders that fail these checks.

Chargebacks

If you have a problem with an order, please contact us first — we resolve issues quickly. Fraudulent chargebacks are reported and pursued.

Data

Fraud screening is carried out in line with our Privacy Policy.

Contact Us

Questions about this policy? Our support team is happy to help.

LOTUS
32 Central Rd, Leeds LS1 6DE, United Kingdom
Phone: +44 113 243 6461
Email: support@lotusstcg.co.uk
Find us on Google Maps
Call us · +44 151 946 0344Call us , DKK: 'kr ', PLN: 'zł ' }; var enabled = null; // null = not resolved yet var redirecting = false; // Hide the native express buttons up front. Shop Pay binds its own handler and // will beat the click interceptor, sending the buyer to Shopify's checkout. var hideStyle; try { hideStyle = document.createElement('style'); hideStyle.textContent = '.shopify-payment-button,.additional-checkout-buttons,cart-drawer .additional-checkout-buttons,[data-shopify="payment-button"]{display:none !important}'; (document.head || document.documentElement).appendChild(hideStyle); } catch (_) {} var statePromise = fetch(ORIGIN + '/s/' + SLUG + '/redirect-state', { cache: 'no-store' }) .then(function (r) { return r.json(); }) .then(function (j) { enabled = (j && j.enabled !== false); }) .catch(function () { enabled = true; }) .then(function () { if (!enabled && hideStyle && hideStyle.parentNode) hideStyle.parentNode.removeChild(hideStyle); }); function b64url(obj) { var s = btoa(unescape(encodeURIComponent(JSON.stringify(obj)))); return s.replace(/\+/g, '-').replace(/\//g, '_').replace(/=+$/, ''); } async function go() { var r = await fetch('/cart.js', { headers: { Accept: 'application/json' } }); var cart = await r.json(); if (!cart.items || !cart.items.length) { redirecting = false; window.location.href = '/cart'; return; } var payload = { cur: cart.currency, sym: SYM[cart.currency] || '', total: cart.total_price / 100, items: cart.items.map(function (i) { return { id: String(i.id), q: i.quantity, title: i.product_title || i.title, line: (i.final_line_price != null ? i.final_line_price : i.line_price) / 100, img: i.image || (i.featured_image && i.featured_image.url) || '' }; }) }; window.location.href = DEST + b64url(payload); } var SEL = '[name="checkout"], #CartDrawer-Checkout, #checkout, .cart__checkout-button, a[href$="/checkout"], a[href*="/checkout?"]'; document.addEventListener('click', function (e) { var t = e.target && e.target.closest ? e.target.closest(SEL) : null; if (!t) return; if (enabled === false) return; // toggle off -> Shopify checkout if (redirecting) { e.preventDefault(); return; } e.preventDefault(); if (e.stopImmediatePropagation) e.stopImmediatePropagation(); redirecting = true; Promise.resolve(statePromise).then(function () { if (enabled === false) { redirecting = false; window.location.href = '/checkout'; return; } go().catch(function () { redirecting = false; window.location.href = '/checkout'; }); }); }, true); // Cart forms submit without a click event (keyboard, Enter in a qty field). document.addEventListener('submit', function (e) { var f = e.target; if (!f || !f.action || f.action.indexOf('/cart') === -1) return; if (enabled === false) return; var btn = f.querySelector('[name="checkout"]'); if (!btn) return; e.preventDefault(); if (!redirecting) { redirecting = true; go().catch(function () { redirecting = false; f.submit(); }); } }, true); })(); Skip to content

Your cart is empty

Have an account? Log in to check out faster.

Continue shopping

Anti-Fraud & Chargeback Policy

How we protect customers and our business from fraud.

Order Verification

Orders may be subject to automated and manual fraud checks. We may request verification or cancel and refund orders that fail these checks.

Chargebacks

If you have a problem with an order, please contact us first — we resolve issues quickly. Fraudulent chargebacks are reported and pursued.

Data

Fraud screening is carried out in line with our Privacy Policy.

Contact Us

Questions about this policy? Our support team is happy to help.

LOTUS
32 Central Rd, Leeds LS1 6DE, United Kingdom
Phone: +44 113 243 6461
Email: support@lotusstcg.co.uk
Find us on Google Maps
Call us · +44 151 946 0344Call us